Privacy Policy

Effective August 24, 2026

This Privacy Policy explains how CELQOR (“CELQOR,” “we,” “us,” or “our”) handles information submitted through celqorstudio.com, by email, by phone, or during a CELQOR service interaction.

Information we collect

We may collect contact information; delivery and billing details; device make, model and reported condition; product compatibility information; appointment, repair and order details; communications with CELQOR; and basic website information such as browser type, pages viewed and first-party storage used to remember a shopping bag or preferences.

Do not submit passwords, Social Security numbers, full payment-card numbers or unrelated sensitive information through general website forms or email.

How we use information

• Respond to questions and provide requested support.
• Review product compatibility, availability and sourcing.
• Prepare and coordinate orders, shipping, pickup, appointments and repairs.
• Provide repair-status and customer-service communications.
• Protect customers, CELQOR and the website from fraud, misuse and security threats.
• Comply with applicable legal, accounting and recordkeeping requirements.

Shopping bag and browser storage

The website may use first-party browser storage to remember shopping-bag items, saved devices, request references and recent dashboard activity. This information generally remains in that browser until it is cleared or replaced. CELQOR does not use this information for cross-site behavioral advertising.

Service providers

CELQOR may share only the information reasonably needed with vendors that help provide hosting, email, shipping, secure payments, communications, analytics or other requested services. Payment-card information is handled by the selected secure payment provider. CELQOR’s order-request page does not collect card numbers.

Retention and security

We retain information only as reasonably needed for the purpose collected, customer service, warranties, dispute prevention, legal compliance and legitimate business records. We use reasonable administrative, technical and physical safeguards, but no method of transmission or storage is completely secure.

Your choices

You may ask to access, correct or delete information you provided, subject to legal and operational retention requirements. You may also ask us to stop nonessential communications. Send requests to connect@celqorstudio.com.

Children

The website is intended for a general audience and is not directed to children under 13. CELQOR does not knowingly collect personal information from children under 13 through the website.

Changes

We may update this policy as services and legal requirements change. The effective date above identifies the current version.

Contact CELQOR